Today is for the birds!

July Sunset

Just moments ago


copywrite 2007 GMK

My favorite photo

Copywright GMK 2007
Just look at all the pollin this old bee has collected.
Sometimes I get lucky with my focus.

Why Do Retail Customers Do It

I own a very small retail store. I often work in the store as the only clerk. Constantly customers come in look around and leave without purchasing. No big deal, I am not everything to everybody. I don't care, as I have plenty of customers that love my store and purchase sufficient items that I make a fair living at it. One of my pet peeves is the browser who has to make a comment so they can leave without buying. The most annoying comment is "you have such nice things." Not nice enough for them, as they NEVER make a purchase. Why do so many have to make the same comment? I personally make many of the items available in my store, so maybe I'm a bit more sensitive than the average clerk. I hate it, it drives me nuts, just leave, the ultimate compliment is a purchase.

My next most annoying customer reaction is the customer who comes in and treats you like you do not exist. My store is like 10 feet wide and 30 feet deep, a small space, we are almost face to face. Yet not even a glance, let alone a nod or simple acknowledgment of their presence. Even a "nice stuff" would be acceptable.

Does this happen in larger stores where there is less intimacy between customer and clerk?

OK - just for the lesson in adding photos and links here is a shot of the mall my store is in - Gaslight Alley - My little place is ground level on the extreme left.